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MILWAUKEE – Charter Communications, Inc. today announced plans to deliver gigabit high-speed broadband to approximately 143,000 unserved Wisconsin homes and small businesses, as estimated by the Federal Communications Commission (FCC). As part of this effort, more than $668 million will be invested in Wisconsin. Which includes an expected private investment of at least $500 million by Charter and more than $168 million in support won by Charter in the FCC’s Rural Digital Opportunity (RDOF) auction. The effort is part of the company’s recently announced expected investment of approximately $5 billion — offset by $1.2 billion in RDOF support — to expand Charter’s network. Further, the FCC estimates it to be more than 1 million homes and small businesses in lower-density, mostly rural communities across 24 states that do not have access to broadband service of at least 25/3 Mbps.

The new initiative is in addition to Charter’s existing network expansion plans. Further, it builds upon the company’s long track record of expanding broadband access to unserved and underserved locations.

Addressing stakeholder concerns

In a December 2020 report, WMC Foundation’s Future Wisconsin Project identified five challenges to expanding geographic opportunity across Wisconsin. Further, one of the largest was “rural gaps in broadband”. Through this expansion project, Charter projects to connect nearly 60% of Wisconsin’s RDOF-awarded locations with quality, high-speed broadband. Which includes three counties not currently served by Charter, which will help to close the gap for many more of Wisconsin’s citizens. The FCC estimates Charter will reach an additional 143,000 homes and small businesses in Wisconsin. Therefore, this is Charter’s largest expansion with RDOF support in the country.

Two examples of the transformative effect of Charter’s expansion are seen in two very rural northeast Wisconsin counties, Forest and Marinette. Today, about one in three of Forest County’s more than
9,000 residents (35%) and Marinette County’s more than 40,000 residents (32%) lack access to high-speed broadband. As a result of Charter’s investment, an FCC-estimated additional 5,736 homes and small businesses in Forest County. As well as 13,978 in Marinette County will have access to gigabit connectivity from Spectrum Internet®.

Gigabit Broadband with No Data Caps or Modem Fees

The network Charter will build in these mostly rural areas and offer 1 Gbps high-speed broadband access to all newly served customer locations. Further, providing starting speeds of 200 Mbps, enabling consumers to engage in remote learning, work, telemedicine, and other applications that require high-bandwidth, low-latency connectivity. These newly served customer locations also will benefit from Charter’s high-value Spectrum pricing and packaging structure, including its Spectrum Mobile™, Spectrum TV®, and Voice offerings. Charter will continue to apply its customer-friendly policies in newly served regions. Which will include no data caps, modem fees, or annual contracts, combined with high-quality service provided by U.S.-based, insourced employees.

“The pandemic has highlighted the need for broadband availability and adoption and Charter is committed to furthering its efforts as part of the comprehensive solution needed to address these challenges and positively impact the local communities we serve,” said Tom Rutledge, Chairman and CEO of Charter Communications. “As Americans across the country increasingly rely on broadband to work, learn, access healthcare and stay in touch with family and loved ones, bringing broadband access to more unserved areas should be a priority for all stakeholders.”

Charter Communications Construction

Preparation for the RDOF Phase I broadband buildout has already begun. Also, it will include Charter expanding its existing construction organization to focus on the deployment of this new fiber-optic network. Charter expects to hire over 2,000 employees and contractors nationwide to support the RDOF and future rural buildout initiatives, including local crews. Charter currently employs more than 3,000 people in Wisconsin, with employees already earning at least two times the federal minimum wage with a commitment to raising it to $20 an hour next year.

The FCC estimates Charter’s major infrastructure investment will ultimately reach more than 1 million households and small businesses. Also, it will take place on a rolling basis, with the expectation that all customer locations will have connections within the six-year compliance window. Charter has established an online resource at, where consumers can learn more about the RDOF buildout. In the months ahead, the site will include the ability to determine whether specific residential or business locations will be part of the RDOF buildout. And in the future, the site also will allow prospective customers to request email or text message updates from Spectrum as the buildout progresses and more specific information becomes available. As buildouts near completion, Charter will contact customers to provide details about the Spectrum services available and activation time frames.

Timely Execution Depends on Prompt Permitting and Access to Utility Poles

The timely execution and potential reach of the buildout are dependent on several external factors, including the utility pole permitting and “make-ready” processes. With fewer homes and businesses in these areas, broadband providers need to access multiple poles for every new home served, as opposed to multiple homes per pole in higher-density settings. As a result, pole applications, pole replacement rules, and their affiliated issue resolution processes are all factors that can have a significant impact on the length of time it takes to complete projects in these rural areas.

Rutledge added, “The stronger collaboration we have among broadband providers, state regulators, pole owners and utility companies, the faster we can connect these communities with high-speed internet services. We look forward to working with local municipalities, electric cooperatives, and investor-owned utilities to ensure that permits are obtained in a timely, fair and cost-effective fashion.”

About Charter

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.

For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services with special features and applications to enhance productivity. While for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports, and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at

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